We ship via UPS, USPS, FedEx or common carrier/freight companies for larger equipment. Standard rates apply and are added to all shipped items. Crating charges may be added to large or fragile items that need special packing.
The shopping cart will display estimated shipping charge options. You can choose your shipping method on the page where you enter your address. When a quoted shipping charge is significantly different than actual cost, such as when shipping internationally, you will be notified of the actual shipping and handling charge before we send the order.
Shipments may be subject to additional taxes, duties, excises or other charges levied by a government or other third party relating to the sale, consumption or use of one or more shipped items.
No COD shipments.
Other terms, conditions, and fees may apply for freight, exports, hazardous materials, special handling by the carrier may apply, and are the responsibility of the customer. Any extra fees must be paid by the customer. Title and risk of loss pass to the customer upon tender of shipment to the carrier.
Customer must file a claim with the carrier when products are damaged during transit.
Tracking your order
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If your order has not arrived within the designated time frame, contact us. We will gladly check into the status of your order.
Damaged Shipments
We strive to package your supplies so they will reach you in good condition.
The carrier assumes the responsibility for successful delivery when they accept the package for delivery. If your package arrives damaged:
- notify the carrier immediately and hold the merchandise and packing materials for their inspection.
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Please also send us a description of the damage (and include your order number), so we can track the quality of service provided by the carriers.
Permits, Export, and Import Licenses
Customer is responsible for obtaining any licenses or other official authorizations that may be required by the country of importation and/or under the Export Administration Act, Toxic Substances Control Act, or other applicable legislation or regulations; including but not limited to the Department of Defense or Department of State regulations.